FAQs
What is your customer service availability?
Our customer service team is available Monday–Friday, 9:00 AM–5:00 PM Eastern Time.
How do I contact support?
You can reach us by phone at (877) 694-6888 or through our contact form to the right of these FAQs.
Do your hot tubs come with a warranty?
Yes. All hot tubs include manufacturer warranties that cover specific components. Warranty coverage varies by model.
How do I make a warranty claim?
To begin a warranty claim, contact our customer service team. You may be asked to provide photos and details so we can assist quickly.