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Terms and Conditions

Terms of Use

This indenture documenting your Terms and Conditions (collectively referred to as the “Terms”) of various www.myhottub.com (hereinafter referred to as “MyHotTub.com”) services. 



To obtain any of the MyHotTub.com services you are required to read and agree with these Terms, Privacy Policy and other policies implemented and published on the Platform from time to time or any amendments thereof. By accepting these Terms in any manner or accessing the website, you consent, agree, and undertake to abide, be bound by, and adhere to these Terms. 

Please do not register to become a member of MyHotTub.com if you do not agree to these Terms & Conditions.


Privacy and Usage of Cookies

Members signing up for MyHotTub.com are opting in to receive newsletters and other special offers through emails/notifications from MyHotTub.com. If you do not wish to receive these emails, you may opt-out anytime (Please refer to the Privacy Policy & Cookie Policy).


Standard Delivery Terms

Standard shipping via tractor-trailer, curbside delivery within the 48 contiguous United States is included in the quoted price*. No shipping to Alaska, Hawaii, and Puerto Rico.  Delivery to remote areas including islands will incur additional charges which are the responsibility of the buyer. 

Please contact MyHotTub.com at 877-694-6888 to receive a quote prior to placing your order.  

Curbside Delivery provides delivery made to the curb at the end of your driveway. 

  • Your street must be free of any obstructions such as low hanging trees and power lines and must have adequate access for a tractor-trailer. 
  • The delivery agent will call to schedule a delivery appointment. 
  • The driver will offload your item to the curb at the end of your driveway. 
  • It is your responsibility to inspect the merchandise prior to the delivery agent’s departure. 
  • If the merchandise appears to be damaged in any way, please note the damage on the freight bill. This will aid in the return/replacement process, or you may refuse the delivery. 
  • Merchandise cannot be delivered without a signature.

Extraordinary Delivery Requirements:

It will necessitate an additional fee to the carrier. Delivery to locations outside the 48 contiguous United States may be available for an additional fee.  Additional transit time may be required.  

*Accessories included with the purchase of a spa will be shipped with the spa at no additional charge. Accessories purchased separately will be subject to shipping charges


Intellectual Property Rights

All material and content on the Website, including images, illustrations, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is our property, or the property of our affiliates or content suppliers, and is protected by the American and international intellectual property law, including copyright, authors’ rights, database rights laws, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us.  

The compilation of all content on the Website is our exclusive property and is protected by the laws of the United States of America and international copyright and database rights laws. 

You hereby agree to not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited.



You understand and agree that you are personally responsible for your behavior on the Site. You agree to indemnify, defend and hold MyHotTub.com harmless from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys’ fees, resulting from or arising out of your use, misuse, or inability to use the Site or the Content, or any violation by you of these Terms of Use.


Removal of Doubts

Notwithstanding anything stated in this Regulation for any unforeseen issues arising, and not covered by this regulation, or in the event of differences of interpretation, the CEO of MyHotTub.com may take a decision as he/she may deem fit. The decision of the CEO shall be final. 



Notwithstanding anything contained hereinbefore, MyHotTub.com may amend and implement the Terms, whenever required, in the interest of maintaining the standard and improving user experience without any prior notice and you shall be governed by such Terms so implemented from time to time. 

Please review the Terms from time to time on a regular basis since your ongoing use is subject to the Terms as amended.  


Grievance Officer

E-mail: [email protected]


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